Refund policy


Returns/Replacements

If our customers are not happy with their purchase after receipt, we will do our best to make it right. If we are not able to replace your gift with the same item due to seasonal availability, we will send a replacement of equal or greater value. Please note our 100% satisfaction guarantee is only applicable if we are given all of the correct shipping information.


Substitution Policy

We always intend to send the exact gifts purchased, but due to the dependence we have on what nature brings us during the Florida citrus season, we must reserve the right to make product substitutions of equal or greater value when necessary. Substitutions will be rare and if there is no similar product available we will contact you before shipping your order.


No returned fruit please!

Please also note that food items should not be returned as we are not able to accept shipments of returned perishable items.